CAREERS

Build a Career That Grows With You

Join a company where ambition is supported, potential is nurtured, and every team member is valued.

At Apex Retail, we believe great careers are built through guidance, opportunity, and a culture that cares. If you’re ready to grow, lead, and make an impact, you’ll find your place with us.

Our People, Our Strength

A culture built on care, collaboration, and shared success.

At Apex Retail, our people are the foundation of our success. We foster an environment where everyone feels supported, valued, and inspired to grow.

Our culture blends professionalism with genuine care. Leaders mentor with sincerity, colleagues uplift one another, and teams from across Singapore, Hong Kong, Taiwan, and Malaysia work together with shared purpose.

Beyond daily work, we build meaningful connections through team dinners, company events, festive celebrations, and bonding activities that strengthen us as one family. Here, you’ll find a place where ambition is encouraged, achievements are celebrated, and personal well-being matters.

Apex Retail is where careers grow — and people thrive together.

Open Positions

We’re always looking for passionate, driven individuals to grow with us. Explore our current opportunities below.

Beauty Expert

Full Time
Apply

Responsibilities:

  • Introduce beauty products and treatments, and establish good relationships with customers.
  • Carefully understand customer needs and share skin care knowledge.
  • Assist in the daily operation of the store.

Requirements:

  • Passionate and proactive in sales or retail industry.
  • Excellent communication and relationship building skills.
  • Sincere service attitude, hardworking and responsible.
  • Good Cantonese; general English.
Apply

Beauty Advisor

Full Time
Apply

Responsibilities:

  • Sell skin care products.
  • Recommend relevant beauty and skin care products to customers.
  • Handle general store affairs (such as cash register, inventory, distribution of samples, etc.).

Requirements:

  • Passionate and proactive in sales or retail industry.
  • Excellent communication and relationship building skills.
  • Sincere service attitude, hardworking and responsible.
  • Good Cantonese; general English.
Apply

Spa Manager

Full Time
Apply

Responsibilities:

  • To provide excellent customer service and build long-term relationship with our clients.
  • Follow up consultation with customers with regards to their treatments and products purchased.
  • To effectively manage daily operations of the outlet.
  • Train, lead and motivate sales personnel in the company to achieve the most outstanding customer’s experiences.
  • Contribute to team sales effort by accomplishing related results as needed.
  • Plan to ensure achievement of divisional and personal target, including your own, aligning with company sales policies and strategies.
  • Ensure high levels of customer satisfaction through excellent sales service…
Read More
Apply

Spa Consultant

Full Time
Apply

Responsibilities:

  • Dynamic and proactive in meeting sales targets.
  • Provide skincare consultation and product demonstration to customers.
  • Recommend products according to customers’ skin needs.
  • Maintain a high level of cleanliness and hygiene.
  • Ensure smooth flow on day to day operation.

Requirements:

  • Proven experience as sales consultant (at least 3 years).
  • Positive attitude and willingness to learns.
  • Service-oriented and sales-driven.
Apply

Marketing Executive

Full Time
Apply

Responsibilities:

  • Planning and creation of original creative content.
  • Scheduling and publishing of such content.
  • Planning of online and offline campaigns to engage the community.
  • Work with the advertising and content team in the execution of campaigns.
  • Promote content through social advertising.
  • Creation and administration of the company’s marketing plan and social media strategy.
  • Execution of daily marketing operational tasks.
  • Creation and administration of conversion strategy.
  • Events planning and management.
  • Represent the Company in external and internal events…
Read More
Apply

Call Center Team Leader

Full Time
Apply

Responsibilities:

  • Lead, support, and develop a team of call center agents.

  • Perform outbound calls to new clients and existing clients for treatment coordination.

  • Manage lead assignments, monitor KPIs, and ensure performance.

  • Generate reports and support daily operations。

Requirements:

  • English — basic communication required.

  • 2+ years experience in a call center.

  • Proven experience in staff management.

  • Computer proficient.

  • Office-based role in Hong Kong.

Apply

Sales & Booking Supervisor

Full Time
Apply

Responsibilities:

  • Supervise, mentor, and motivate a team.

  • Make outbound calls for new leads and existing clients.

  • Follow up on treatment renewals and spa packages.

  • Monitor KPIs, distribute leads, and prepare reports.

Requirements:

  • Basic English communication skills.

  • 2+ years call center experience.

  • Leadership or supervisory background.

  • Good computer and CRM skills.

  • Office-based.

Apply

Client Coordination
& Call Center Manager

Client Coordination & Call Center Manager

Full Time
Apply

Responsibilities:

  • Manage call center operations and agent performance.

  • Call new and existing clients to schedule treatments.

  • Track KPIs, manage workflow, and generate reports.

  • Ensure exceptional service quality.

Requirements:

  • At least 2 years call center experience.

  • Team leadership experience.

  • Strong computer and reporting skills.

  • Office-based role.

Apply

Why Work With Us

A career at Apex Retail is more than a job — it’s an opportunity to develop your skills, grow into leadership, and build a future with a company that believes in your potential.

We offer a strong foundation for personal and professional growth through:

World-Class Training

Comprehensive in-house programs covering beauty knowledge, customer service, sales, leadership, and more.

Strong, Supportive Leadership

Managers and mentors who provide guidance, performance coaching, and clarity to help you excel.

Performance-Driven Rewards

Competitive incentives and meaningful rewards tied to individual and team performance.

A Stable and Established Organisation

A trusted regional retail group with proven success across Asia’s premium beauty and lifestyle sector.

Inclusive & Collaborative Culture

A professional environment built on respect, transparency, and teamwork — where diverse perspectives are valued.

Employee Well-Being & Work Support

Policies and practices that prioritise work-life balance, personal needs, and long-term employee satisfaction.

Join Our Network of Success

Join a company that believes in your potential — and supports your journey every step of the way.

Whether you’re starting your career or looking to take the next leap, Apex Retail offers the training, mentorship, and opportunities to help you succeed. Your next chapter starts here.

Send Your Resume
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Spa Manager

Full Time
Apply
Responsibilities:
  • To provide excellent customer service and build long-term relationship with our clients.
  • Follow up consultation with customers with regards to their treatments and products purchased.
  • To effectively manage daily operations of the outlet.
  • Train, lead and motivate sales personnel in the company to achieve the most outstanding customer’s experiences.
  • Contribute to team sales effort by accomplishing related results as needed.
  • Plan to ensure achievement of divisional and personal target, including your own, aligning with company sales policies and strategies.
  • Ensure high levels of customer satisfaction through excellent sales service.
  • Supervise daily shop operations, retail sales, inventory controls, and other relevant duties.
  • Supervise and guide team of sales reps and professional beauticians towards maximum performance.
  • Organize all store operations and allocate responsibilities to personnel.
  • Prepare and control the store’s budget aiming for minimum expenditure and efficiency.
  • Deal with complaints from customers to maintain the store’s reputation.
  • Plan and oversee in-store promotional events or display.
  • Ensure the store fulfils all legal health and safety guidelines.

Requirements:

  • Strong leadership and personal presence, able to demonstrate focus, energy and tenacity in the pursuit of results. Self-motivated and able to motivate, influence and inspire others.
  • Minimum 5 years of experience in spa and beauty industry.
  • Experience of managing a similar size spa operation.
  • Good Cantonese; general English.
Apply

Marketing Executive

Full Time
Apply
Responsibilities:
  • Planning and creation of original creative content.
  • Scheduling and publishing of such content.
  • Planning of online and offline campaigns to engage the community.
  • Work with the advertising and content team in the execution of campaigns.
  • Promote content through social advertising.
  • Creation and administration of the company’s marketing plan and social media strategy.
  • Execution of daily marketing operational tasks.
  • Creation and administration of conversion strategy.
  • Events planning and management.
  • Represent the Company in external and internal events.
Requirements:
  • Demonstrates creativity and social media savvy.
  • Outspoken and cheerful.
  • Able to work and learn independently.
Apply